“Have been using the Flooring Factory for 19 years. They never disappoint. Just had my stairs and landing carpet replaced, lovely quality good value for money. The fitters arrived worked well and hoovered, took the old carpet away all in 2 hours. I would definitely recommend them…”

“The customer service at the Flooring Factory in Kinson is excellent and Ross is extremely helpful, pleasant and efficient. The carpet was fitted beautifully by Paul and the whole process very smooth. I would definitely purchase my carpets there again. Many thanks.”

“We had flooring done on three floors of our house. We were so happy with the end result and the carpet fitters were so good and considerate. We have no problem in recommending them to all our friends. Thank you Flooring factory.”

Great service and value for money. Whole process from measuring to fitting was easy – great customer service and massive shout out to Matt and Steve who fitted it they were fantastic. Highly recommend and will be returning. Thank you

Had landing and stair carpet fitted today.
Good service, friendly staff, very pleased with new carpet and fitting.
Have used before and will again.
Highly recommended.

Ross and his carpet fitters did a fantastic job on our hallway and lounge.easily the best we have used in bournemouth.
Proffesional, friendly and on time.

Professional friendly service went above and beyond for us
Excellent quality carpet extremely pleased would highly recommend to all thank you

It has been a long time since I needed to buy any carpet. We needed to get our lounge / diner carpeted to replace some hard wood flooring. While we were at it we decided “in for a penny, in for a pound” and we should do our stairs, landing and master bedroom too. This worked out well with cutting the carpet roll for optimum usage.

As you can imagine, trying to empty your lounge and dining room is like moving house all over again. I was dreading it. We got a quote from a large chain carpet store and from Flooring Factory. We actually preferred the carpet we chose at the Flooring Factory and the price was lower than the carpet from the chain. Also, the underlay was cheaper and just as good. Fitting and so on was a similar price so Flooring Factory were cheaper overall than the chain.

The company worked with us to select a convenient fitting date. The arrangement was for the fitters to do all the furniture moving (with us having emptied the furniture), remove the existing floor coverings and fit the new underlay and carpets. The two chaps turned up a little after 9am and were with us until about 4pm. The worked really hard and professionally. They had no issues with moving our furniture with appropriate care and getting stuck in.

Having removed the old flooring an issue was found with a space between the concrete floor of the conservatory/lounge and the dining room floorboards. We discussed ideas and the chaps came up with a solution that has worked very well. The new carpet looks great.

The guys replaced all the furniture in a similar position to the original layout and tidied up every bit of rubbish etc. leaving the house clean and presentable. Thus, they completed the job with minimal hassle and fuss for us in a timely and professional manner.

We like to support independent traders when we can. In this case they provided and excellent service at a cheaper cost than the mass-market chain store. We fully intend to return to Flooring Factory for all our flooring needs.

Really good and straight forward experience making a purchase from the Flooring Factory . Installation was swift and area cleared afterwards. Would recommend this company.

Great service, fast fitting too, did a great job!

Excellent service. We had changes/delays but they were patient and understanding. First class fitting too. Highly recommended.

Great experience here. Went in to look at carpet, was given good advice about best ones to consider for the area it would be in and my price range. They came to measure same week and carpet was fitted two days later. Lovely tidy job and very happy with the service here.

Brilliant service!
I asked them that they can change my carpet as soon as possible this week or not and then they gave me the best price and the colour that I really wanted to. They were quick and professional. I’m really pleased. Recommend 100%.

Very friendly, polite and professional service for affordable prices!!! Highly honestly recommended we will use their services again for sure!!!

I have used these guy’s in the past. Can’t fault them with price and quality. They have helped us with the last few moves fitting carpets and always given better quotes than other carpet chains. Also, nice to deal with local businesses in the area. Thank you Flooring Factory

Fantastic service! We’ve used The Flooring Factory twice since last summer, to carpet two different staircases. They are very helpful in store going through the choices of carpets available, always quick to come out and measure, quote us and great service when they come to fit, very tidy and efficient. Will always recommend to others for carpet fitting. Thanks!